The Whitener Group 500 North Bronson Avenue Big Rapids, MI 49307-2737 Phone:  1-800-334-6283 or 231-796-4695 Fax:  231-796-4699 Email:  whitenergroup@nocti.org
QuadNet (Online Systems)   Technical assistance, customer service specific to online systems	800-278-8506
General Customer Service	800-334-6283
Orders Verification of order status	extension 226
Payment Information Accounts payable/receivable, invoices, credit card payments	extension 222
Project/Account Services Customer services specific to agency or organization Accounts or projects, information on customized test development	extension 232
Returns/Credits Inquiries on returns or credits	extension 234
Scoring Verify receipt of answer sheets/ scores, check status of scoring, special report requests	extension 215
Test Quality Questions or comments relating to test content	extension 211 or 219
Training Training, customer service needs, test administration questions	extension 232

 

Client Services Center	http://clientservices.whitenergroup.com
Online Testing Site	http://testing.whitenergroup.com